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How Vonage Works
So how does Vonage home service work? It's just like a traditional home phone service except you connect your home phone to your high speed internet. We’ll ship you a Vonage device that you simply plug into your internet, and then plug a home phone into the Vonage device. You can use any standard cordless or corded home phone.
So where is Vonage available? Anywhere in the United States that has high-speed internet. Even if you move you can take your device with you and simply plug it in at your new location (just make sure you update your 911 address with Vonage).
Plus, if you have an existing home phone number you can transfer it and use it on Vonage for no extra charge.
Setting Up Your Account: Here’s How It Works
1
Choose a plan and sign up.
2
Keep your number or get a new one.
3
Plug in your Vonage adapter.
Boom! Done!
Unlimited1 Nationwide Calls
Plus great low international rates
Vonage® North America
JUST
999
/mo
for 12 months
Plus taxes & fees. 1-yr. agreement required. High-speed internet required. View Offer Terms
Would you like to have unlimited¹ calling in the U.S. (including Puerto Rico), Canada, and Mexico? Then the Vonage® North America plan is perfect for you. It also includes new low international per-minute rates and more than 20 advanced features.
Learn More
Call to order: 1-800-583-57101-800-650-7159
Frequently Asked Questions
Q | How is Vonage different from my landline phone service?
A | The big difference is that Vonage works over the Internet. So, you get everything you’d expect from a landline, plus a load of features like voicemail that can deliver your messages by email or text message.
Q | What type of Internet connection do I need? And is it included?
A | Vonage works with any high-speed Internet connection (like DSL or cable). We’re not an Internet Service Provider, so you’ll need to have your own broadband Internet service in place to use Vonage.
Q | Can I keep my current phone number?
A | Yes. In most cases you can keep your current phone number. You’ll be able to check if your number can be transferred using the Keep Your Phone Number tool found in the tools module near the bottom of this page. If your number is transferable, we’ll help you bring it over to Vonage. And because transfers usually take about 7-10 business days, we’ll give you a temporary phone number so you can start using your Vonage service right away.
Q | How is Vonage different than my phone service?
A | One big difference is that Vonage works over the Internet. You get everything you’d expect from a landline, plus the ability to take your home phone plan with you on your mobile—even make and receive home phone calls on up to two smartphones when you download our Vonage Extensions® app.
FREE Starter Package
FREE Shipping
On your Vonage Box™ with 1-year agreement.
Does not include HI and AK.
FREE In-Network Calls
To Vonage residential and business customers
FREE Activation
On your Vonage Box™ with 1-year agreement.
Tools to help you decide